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UPDATED INFORMATION Hitchin Town Centre Businesses 23/2/21
Following yesterday announcement, the Government will hopefully start to lift restrictions on businesses from 12th April. We have been busy working on a reopening plan as well as a wide range of events, publications, and promotions to give Hitchin the best chance of bouncing back this year. I wanted to remind of the Governments 4-step plan, some opportunity we have for you and our reopening packs for businesses. As always, I am here to answer your questions or point you in the right direction for support during this time please contact me on
Business Grants
NHDC have received the guidance from the Government with regard to the next grant period for the National Restriction, although they will not get the funding until next week. This is for ratepayers that are mandated to close only, they will not have a discretionary Additional Restrictions Grant scheme available again until possibly mid- March.
Grant awards are for 16th February – 31st March 2021 and amounts are as follows:
RV 15,000 or less - £2,096
RV 15,001 – 50,999 - £3,143
RV 51, 000 and over - £4,714
These grant awards will be made automatically based on the previous applications for the Business Support Lockdown Package (5th January – 15th February), businesses will NOT need to reapply. NHDC have emailed all of those previous applicants to advise them of this.
If eligible businesses have not made the application for the Business Support Lockdown Package for the period 5th January – 15th February, then please do so. If you have issues with applications, please email
Hitchin Eat Alfresco

If we get the green light from Government to allow outdoor hospitality to reopen from 12th April, we will be relaunching the popular Eat Alfresco on the Market Place. This is exclusively available for Hitchin town centre businesses and will run Monday to Friday 10am to 9pm. To ensure we are able to offer this opportunity to as many businesses as possible, slots will be given for 2 weeks at a time. We are also going to allow businesses to cook food on the Market Place to serve to seated customers. If you are interested in receiving more information and a booking form, please contact
Outdoor dining
Businesses unable to take a slot on the Market Place for the Eat Alfresco, we are happy to help you apply for a pavement licence to serve customers on the pavement or bays. We are also working with Hitchin Market to make use of the riverside for outdoor dining and other open spaces around the town. Please email for more information
Social Media
We will be starting our reopening campaign soon and are looking for as many businesses as possible to come forward with posts, pictures and stories about reopening your doors to the public. Please send them in to
Promotional Video
We will be producing a Hitchin town centre promotional video to remind the public of what the town has to offer and the great mix of businesses eager to welcome them back. If you are interested in being a part of this, please get in touch.   
Hand Sanitisers, Face Masks & Floor Stickers  
We have plenty of equipment available to ensure you and your staff are as safe as possible while trading in the town centre. The Information Centre is open Monday to Saturday 9:30am to 4:30pm for you to come and collect reopening packs and extra products. Please call 07540706832 or email   

Reopening packs – Posters, 10 masks, 500ml hand sanitiser & wipes - £10
Hand Sanitiser 500ml 70% Alcohol - £5
External social distancing floor stickers - £2
Cotton washable facemasks - £25 (pack of 50)
Anti-bacterial wipes - £3